Agent Services Coordinator in Pella

We are looking for a high-energy, tech-savvy, customer-service-focused professional to join our growing Agent Service Coordinators department in our Pella office. The ideal candidate is a team player with a passion for customer service, office management, and the real estate industry. The Agent Services Coordinator will work directly with our team of over 100 agents and 25 support staff to provide technical support, coaching and training, and ongoing consulting to help our agent-clients realize great value from our world class portfolio of marketing tools and systems.

Position Requirements:

  • Customer Service Focused: must enjoy the opportunity to provide support and care in a fast-paced and innovative work environment.
  • High Energy: get excited to provide systems support and coaching to our agent clients in one-on-one and group settings.
  • Detail Oriented: must have high attention to detail in an administrative setting.
  • Tech-Savvy: have a passion for diagnosing, troubleshooting, and identifying solutions to resolve basic office IT-related issues.

More about the Company:

CENTURY 21 Signature Real Estate is a rapidly growing real estate brokerage serving central Iowa, with offices located in Ames, Ankeny, Urbandale, Altoona, Cedar Falls, Waverly, Pella, Story City, and Huxley. Our mission is to be the most admired real estate firm in Central Iowa and that is the cornerstone of all our strategic decisions and business growth over the past decade. Our firm fosters a team-oriented and fast-paced work environment with a passionate commitment to ongoing innovation and customer service excellence.

Job Type:
This position is full time, Monday through Friday, 8:30 am-4:30 pm. The right candidate must be located in or near Pella Iowa, working primarily from our Pella office and traveling to other office locations occasionally for meetings or training. On-the-job training will be provided through our Agent Services Coordinator team. Starting salary commensurate with experience. Full benefits are offered including paid-time-off days, health, dental, and vision insurance, and a company-sponsored 401K plan.